CRM Management Services, LLC is a trusted team of property and financial experts based in Staten Island, NY, serving residential, community, and commercial property owners across all five boroughs of New York City. We partner directly with boards, executives, and vendors to deliver seamless, transparent, and profitable property management solutions. Our hands-on approach ensures every property is well-maintained, financially sound, and supported by clear communication. Whether managing a single building or an entire portfolio, our goal is to make ownership easier, more efficient, and more rewarding.
We don’t offer one-size-fits-all management — we help develop your solution.
Our Approach
Our unique approach to Property Management makes sure every aspect of the job is being taken care of by the right person or team. Our company is segmented into two separate and distinct departments: management and finance. The management department consists of knowledgeable property managers who have worked in the New York Real Estate market for the past 15 years. The finance department consists of skilled book keepers with extensive knowledge in real estate and finance.
Different by Design
These two departments operate as one functioning entity to bring clients and customers expedient results and reliable service. Most importantly, the separation provides an additional level of checks-and-balances. And despite being two distinct teams, there is no lack of direction or accountability as it relates to our promise to you – our client!
Who We Serve
We service commercial properties such as office spaces and brick and mortar storefronts, as well as, residential properties such as condominiums associations and apartment buildings. Whether your tenant is building a business or renting a place to lay their head at night, they expect quality work, friendly service, and an overall reliability. Our unique approach makes this not just possible but standard operating procedure.
CRM Management Services, LLC takes a proactive approach to managing your property and guiding you along on your way to financial stability. Our property management expert’s make sure that your property is well maintained and that your operations are being conducted in a fiscally responsible and sustainable manner.
Our Leadership
Crystal Lia – NYS Licensed Real Estate Broker / Owner
Crystal brings nearly a decade of experience in real estate and property management, supported by an extensive 20-year background in finance. Her leadership sets a high standard for exceptional client service, fostering a culture of kindness, professionalism, and efficiency within her team. Known for her ability to connect effortlessly with others, Crystal ensures her clients benefit from strong, ongoing communication with all key contacts involved in their community.
She takes great pride in delivering top-quality service and consistently acts with her clients’ best interests in mind. Her passion and expertise in the industry are evident from the first conversation. Together with her dedicated team, Crystal focuses on building meaningful relationships and providing every client with authentic, attentive, and results-driven support.
